Our Policies
Code of Conduct
Our ethical standards governing professionalism, compliance, and responsible behavior.
Health & Safety
Strict safety frameworks guaranteeing team welfare and operational integrity.
Data Protection
Guidelines for securing digital assets, client information, and internal systems.
Anti-Corruption
Zero-tolerance position on bribery, fraud, and unethical financial practices.
Team Building
We recruit the best, train, and continously retrain them thoroughly to provide optimum services.
Innovation
We document customized procedures, always reiterating to ensure the best outcomes for each project.
Quality Policy
The ideal of quality for infraserve relates to the satisfaction our clients derive from the services rendered and also; the method of service delivery.
The realization of these ideals is made possible by our team.
- Each person in the Infraserve team is fervently committed to the sustenance of our hard earned reputation of excellence. Each is self-driven and has perfected his/her ability in respective fields.
We understand the doctrine of quality as the only licence for sustained business prosperity.
We assess, plan and propose the best solution for your facility, every time
From Inspection to Perfection
HSE Policy
As part of our corporate policy, astute consideration is given to safety and health as such, project execution methods undertaken ensure minimum to zero environmental hazards and the maintenance of absolute confidentiality on behalf of our clients.
Therefore, no effort is spared in the planning stages of each project to ensure the protection of life, property and preservation of the environment.
At Infraserve, safety is driven by our leadership and is embedded in every aspect of our operations.
Safety retains priority at all levels. We constantly aim to provide a safe workplace for employees, contractors and visitors.
We adopt a proactive philosophy in the implementation of risk management by applying a
management system with international best practices as a benchmark.
Given the above mindset, the management of Infraserve ensures that:
Each personnel engaged for projects, are highly skilled and shares our ideology of excellence.
Only the best are admitted into the INL team.
Nothing is spared in the training of each team member.
Responsibilities are clearly defined.
Preventive measures are preferred over corrective ones.
Our quality systems are strictly adhered to and processes for each project are documented
And in the rarest of occasions, when the need arises, to ensure that corrective measures are implemented in time to keep with specified project deadlines.
Infraserve’s QA/QC executives are highly experienced in quality protocols and are empowered by management to supervise and implement preventive procedures and to approve project completion.
Customized procedures are CREATED and DOCUMENTED to ensure the best possible outcome for each project.
Every member of our team understands and shares our commitment to excellence.
The entire team of Infraserve continues to undergo training to ensure improvements in skill and motivation.